Enterprise Service Desk allows our customers to leverage world class 24x7x365 support offerings resulting in higher dependability and business growth. With our ITIL based service desk delivery structure, we ensure total proactive approach towards issues and prevent recurring issues. We have helped many clients in automation in their day to day service request. With our delivery center in India, our clients get instant cost saving with extended service levels.

We offer highly dependable Remote Maintenance services in integration with NOC and monitoring services. Our highly skilled staffs maintain multiple devices such as servers, network devices, personal computers, handheld devices and critical applications. Effective offers SLA driven maintenance service where our client always gets immediate help by our technical professionals. Our process driven operation takes care of daily, weekly or monthly maintenance tasks such as patch updates, firmware upgrades, system cleanups, AV check, application upgrades, etc. Maintenance Pros have maintained many such infrastructure avoiding any major breakdown or failures with our pro-active support.

Server Management offerings are carefully crafted to offer design, deployment and migration services. Our services ensure the best server optimization, improved system availability and increased performance.

we provides 24x7x365, reliable, cost-effective, secure Remote Server Administration to growing enterprises, so that they can focus on their core business. Customers can enjoy freedom from the headaches of managing their critical servers, having a dependable IT Services Partner who can provide remote support and administration of their servers, applications, and overall network.

we monitors every aspect of the client servers, communicating in real-time with our India-based secure Network Operations Center (NOC). The NOC is staffed with Level 1 and 2 Server experts, who monitor and remediate alerts and troubleshoot server problems as they occur. Our real-time network monitoring enables us to fix problems even before they can impact on the system maintaining the highest uptime of your server environment.

Security management is becoming one of the most challenging areas in today’s IT environment, traditional security solutions are getting inadequate and multiplatform expertise is becoming essential part of security management. Technology solutions are necessary but are incapable of proactive detection and reliable prevention.

With constantly mounting threats, we focus on business risk mitigation which evolves on 24x7 bases. Enterprises need to meet the compliance requirements and this needs significant business attention. Round the clock security monitoring and management enables you to secure your IT infrastructure on a proactive basis. Entrust your IT infrastructure with our 24x7 world class security operations. Our remotely managed security services enable you with the necessary safeguards to protect information assets in a no-compromise way. Our holistic approach to security services considers security as a continuous process and not as discrete incidents, thus delivering a robust and secure infrastructure.

Security Device Management Services cover incident management, problem management, change management, configuration management, service level management and vendor/3rd party management.

Managing backup has become increasingly complicated due to a multitude of reasons. Multilevel system integration with virtual and cloud environment, strict SLA adherence in global environment, risk due to backup failures, growing compliance requirement and cost constraints. Robust backup management service has become the key that enables reduction in the risk exposure and adheres to stringent service levels, a cost effective, too.

Today Virtualization has become key to optimize any infrastructure, especially with cloud computing gaining its momentum; it has become essential that your virtualization is managed by experts. As IT organizations look for more ways to reduce costs and increase the agility of their infrastructure.

Effective with its years of expertise in helping clients, consolidate along with a focus on bringing in the best in class tools and methodologies in managing virtual environment. As a result, we have created a set of Virtualization Services offering our clients peace of mind.

The amount of data your company manages is growing exponentially, as is the demand for availability, security and performance. At the same time, limited budgets are forcing you to find ways to do more with less. How can you achieve long-term cost reductions without cutting corners on something as valuable as the security and integrity of your data? To help you resolve this issue we can provide: